You can ask us to delete your Maxtech Healthcare account (maxtechhealth.com and the Maxtech app) at any time. We delete it within 7 working days and e-mail you when it is done.
How to ask
- In the Maxtech app: sign in, open Account › Delete my account and confirm.
- Without the app: write to us through the contact form, e-mail info@maxtechhealth.com or message us on WhatsApp (+91 91044 50445) from the e-mail address or mobile number of your account.
What is deleted
- Your account: name, e-mail address, mobile number, password and GST number.
- Saved addresses that are not on an order, saved carts, product alerts and the newsletter subscription.
- Reward points and unused reward vouchers.
- Your sign-ins on the Maxtech app and the phones registered for order notifications.
What is kept
- Your orders and invoices, with the delivery and billing addresses on them, for as long as GST and other Indian laws require us to keep tax and accounting records. They are no longer linked to an account you can sign in to.
After the deletion you can no longer sign in, see your order history or use your reward points. You can always create a new account later.